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Haughton Thornley Medical Centres - GP services for Hyde and Denton

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Guardian Article - Patients need access and understanding of their electronic health records Royal College of General Practitioners

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the Haughton Thornley Medical Centres way

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Other information

Surgery CARES - Instant Medical History
Patient Participation Group
Records Access study
NHS NW Press Release on 1000 patients getting access to their records
Review of 2010
Self Care Forum
Do you want your kids to live longer? How the practice is supporting Change 4 Life and helping people to lose weight and improve their lifestyle
NHS Evidence

Do you know how many other patients have got access to their GP electronic health records at Haughton Thornley Medical Centres?

The following table shows figures correct on 22nd March 2015 showing how many patients have access to their records according to medication they are on or what condition they suffer with.

 Patients with Diabetes (Type 1 and Type 2)



 Patients with Type 1 Diabetes



 Patents with Ischaemic Heart Disease



 Patients with Obesity



 Patients with Rheumatoid Arthritis



 Patients with Asthma



 Patients with Low Back Pain



 Patients with Chronic Obstructive Pulmonary Disease



 Patients with Depression / Anxiety with Depression



 Patients with Cancer confirmed



 Patients with a Deep Venous Thrombosis



 Patients with a Pulmonary Embolus



 Patients with Chronic Kidney Disease



 Patients on anti-coagulation therapy ie warfarinsinthrone



 Patients on Thyroxine



 Patients on Methotrexate



 Patients on Cyclosporin (immunosuppressant)



 Patients who were Pregnant from  10 months ago



 Patients on Learning Disability register



 Patients who have ever had a URTI or viral infection



 Bengali patients with access to their records



 Current patients who have ever Ordered Prescriptions Online  879/11720    7%

 Patients at Haughton Vale Surgery



 Patients at Thornley House Medical Centre



 Number of patients with access to their GP electronic health records




How are we doing with enabling patients to access their GP electronic health record?

We have enabled patients to access their GP electronic health record for the past 10 years and now have over 4,00patients who have requested access to their records on-line. Many more patients are also ordering repeat prescriptions on-line, booking appointments and cancelling appointments on-line (which gives somebody else the opportunity to take that appontment instead easily)!


In an attempt to try to understand better the needs of patients who have access to their GP electronic health record, we created a local "EMIS code” such that the system clearly states that this patient has access to their records. We have called it "Patient Access to E-Health Record” or "Patient Remote Record Access Enabled". This should be in the Active or Significant Problems in date order list on the Summary Page when patients first log on to see their records (you may well have to scroll down the page to see it). You can see an example of what it looks like by looking at the Test Patient’s record too.


Why code the fact that the patient has access to their electronic health record?

All patients get the same standard of care from the practice whether they have access to their records or not. However there are some specific advantages to patients who have this code added:

  • We know that you have access and so may ask you questions about if and how having access has helped you in any way when away from the practice
  • Clinicians may be more inclined to write in your records advice which may help you to manage your condition better eg websites that they may want you to look at to support your care or treatment
  • Clinicians may write further details about why we have chosen a particular course of action which makes more sense to you. For example we may see a test result and advise you to start certain medication. There may be a further explanatory note which explains why that medication has been started. Of course if it is necessary then we would ALWAYS contact you by phone or letter and not assume that you will pick up a message that is in your record.
  • It is hoped that patients with this code would also be invited to access other electronic health records once they are also made available for you to see. That is why the code says e-health and not just the GP record.
  • Presently we have over 1,600 patients who have this code. 
  • Occasionally patients may lose the right to access their electronic health records for instance if they suffer a catastrophic mental health problem and it is deemed unsafe for the patient to access their records. This would be done in the patient’s best interests. An easy way of knowing if the access has been revoked would be to see if the code is still active or whether it has been removed. 

So how are we doing ?

We are pleased to report that we have over 2,500 patients with the code confirming they are able to access their records with no significant problems to date. The numbers of patients are going up weekly as more and more questionnaires are filled out and handed back. Every age band now has at least one patient who has access indicating that Records Access is for everybody. You might know somebody who does. Why don’t you ask them to get in touch with the practice to find out more, click on the link below for them to print off or ideally ask them to e-mail us on htmcpatient@nhs.net to find out more.


Patient leaflet re Records Access Patient leaflet re Records Access


What else can you do to help?

If you have enjoyed access to your electronic health records then why don’t you ask the rest of your family, friends, colleagues and work friends to get access too. You never know, it could help them one day too

Get access to your records today Get access to your records today

What about patients who do not know how to use the internet? Is there any help for them?

We have set up a course at the local library to teach patients how to go on-line, access their records and learn more about their own health. They are always on the look out for more patients and members of the public to come along so do contact them if you would like more


What do we want patients to do with Records Access?

Hard to say really because you are individual and you will know why you want access to your records. We know that patients access their records have a better understanding of their own health and are "ahead of the game”.They know what is in their records and usually find it easy to see any recent letters, test results or scan results and what was discussed in previous consultations.


Ideally we would like patients to see their own Map of Medicine for conditions they suffer with to see where abouts they are on their personal pathway  and ask if their doctor or nurse agrees with them and can help them with what choices they can make. They may also be monitoring their own health and storing aspects eg weight, blood pressure or smoking status and may also review what other choices they may have by looking at NHS Choices. Of course they will also be looking at this website too for further advice. You can get further advice on all these things by looking at the self care section at Haughton Vale or Thornley House.

Haughton Vale
0161 336 3005
Thornley House
0161 367 7910
Other services

Out of Hours Service
0161 336 5958

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Still confused about who to contact?
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information provided by
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What's new ?

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Details will appear here of events taking place at Haughton Vale and Thornley House Medical CentresPractice

Forthcoming events

Patient Participation Group

  UK Health News  
E-cigarette use 'high among teens'
A substantial number of teenagers are experimenting with e-cigarettes, even those who have never smoked, a study suggests.

More veterans seek mental health aid
A mental health charity which treats military veterans says referrals have increased by 26% in the last year.

Parents rarely spot child obesity
Parents hardly ever spot obesity in their children resulting in damaging consequences for health, doctors warn.

BBC Health

Free NHS Smoking Helpline: 0800 022 4 332 - SMOKEFREE 
QUIT is the independent charity whose aim is to save lives by helping smokers to stop.

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