"There for you all your life, your good health with our support, empowering you to live well”
  Behind the headlines  |  Manchester Weather Forecast

Haughton Thornley Medical Centres - GP services for Hyde and Denton

Haughton Thornley Patient Participation Group | Search | Staff 

We are welcoming new patients. Please click here to join us now!

    
0161-336-3005
0161-367-7910
0161-336-5958

Guardian Article - Patients need access and understanding of their electronic health records Royal College of General Practitioners
 
IMPORTANT

How to get the BEST from the Practice
and be the BEST YOU!

Click here to learn more
 

Online Services
LOGIN to your record

REGISTER

Engage Consult
Learn about online services
Forgot your password?

FAQs / password problems

Errors in records

Healthcare Websites

Common problems you can solve
Health A-Z
NHS choices
Live Well

Patient.co.uk

Clinical Knowledge Summaries
Health Unlocked
Contact for families with disabled children
DRUGS: Talk to Frank
Drugs: A-Z (Talk to Frank)
Easyhealth
Food in Care
COVID19 advice
Practice COVID19 advice

Getting important practice advice
NHS Choices COVID19
Patient.co.uk: COVID19
BBC: COVID19
Primary Care COVID19 resource
Clinical Knowledge Summaries: COVID19
Pictures that say a 1000 words
Medicines Advice
British National Formulary (Adults and Children)
Medications A-Z
Learn about your medication
Local Antibiotics Guidelines
Medication Information from Tameside Hospital
Greater Manchester Medicines Management Group
Medicines for children
My Medication Passport
Blood Test Results

Lab Tests Online

Understanding test results
Pathology results
Understanding pathology results
What is self care for family and friends
What is self care?
Common problems YOU can solve
Health A-Z
Charities that can help you
Prescribing Movement
NHS Screening
My medication passport
Recording your own data
Specific Health Concerns
Contraception
Healthy Start
Pregnancy & Baby
Start4Life - Pregnancy
Start4Life  - Baby
Start4Life - Toddler
Support and friendship for families
Finding Rainbows
Flu and the Flu Vaccine
Wax in Ear
Children with behaviour problems or disability
Downs Syndrome
Downs Side Up
Health conditions and Driving
Assessing fitness to drive: Guide for medical professionals
Dad's signs of Fading Health
Men's health and wellbeing
4 Bengali patients /carers
Losing weight
Arthritis
Back pain
Pain toolkit
Arthritis Information
Vitamin D deficiency
Life after Brain Injury
Sepsis
Think Kidneys
Take on Tinnitus
Get Your Belly Out 
DRUGS: Talk to Frank
DRUGS: Know the score
Sexual health
Worried you may have an STI?

Travel advice

Ebola - what to do
Embarrassing Problems
Relate
MIND in Tameside
Are you suicidal?
Menopause Matters
Menopause Doctor
Cancer
Tameside & Glossop 
Cancer Voices
My ageing parent
Falls prevention
Dementia guide
Bereavement
Hands-only CPR
End of Life Care 

When someone dies

Abuse
Domestic Abuse
Asian Domestic Abuse
Emotional abuse & what to do

Money Worries

Find a job
NHS Jobs
The Money Advice Service
Cash Box Credit Union
Universal Credit
Self-Help Benefits Advisor
Other advice

Out of Hours advice 

e-Referrals 
Medical Standards for Driving
Communicating with patients
CVH 1st Class

Getting the most from this site

Telephone preference service to stop nuisance calls
Stay Safe Online
Know the net
Get Safe Online
Picture - stay safe
Child Sexual Exploitation
Health Pledge
What is Health Pledge
View health pledges
Make a Health Pledge today
See launch of health pledge
Health pledge team
National Association of Patient Participation
NAPP Home Page
NAPP newsletter
Role of Patient Participation Groups

Shared Decision Making

Shared Decision Making
Invest in Engagement

Patient Reported Outcome Measures

Decision Aids

Patient Experience (adults)

Patient Experience (youth)

Patient Memoirs
Patient Opinion
Private Health Screening

For Beginners

Computer course for beginners 

Practice Services

Pre-consultation Care HV TH
Asthma care HV TH
COPD care HV TH
Depression Care HV TH
Diabetes Care HV TH
Heart Failure care
Hypertension Care HV TH
Obesity Care HV TH
Pregnancy Care HV TH 
Newborn Baby Care
Eczema Care HV TH 
Immunisations Care HV TH
Heart Disease Care HV TH
Patient Participation Group HV TH
Social Prescribing
Social Prescribing
Time to Talk
Diversity Matters NW
Haughton Green Centre
Grafton Centre Activities
Park Run, Hyde
Being There
Community Services
Intermediate Tier Services
District Nursing
Long Term Conditions Management
Children Young People and their Families Services
Health Visitor

Local Services

Hattersley Hub activities
Tameside Council
Action Together
Off the Record (for young people)
LEaP / Bloom
Sexual Health services
My Recovery Tameside (Drugs & Alcohol)
My Health My Community
Tameside Macmillan
Willow Wood Hospice
START clinic for people with life-limiting illness
Eye Care
Volunteering
District Nursing
Be Well Tameside
Active Tameside
Home Fire Safety Checks
Healthwatch Tameside
Local Hospitals
Tameside & Glossop Integrated Care NHS Foundation Trust
Stepping Hill hospital
Manchester Royal Infirmary (MFT)
Wythenshawe hospital (MFT)
Manchester Royal Eye Hospital (MFT)
University Dental Hospital of Manchester (MFT)
Withington Community Hospital (MFT)
Manchester Foundation Trust
St Marys Hospital
Royal Manchester Childrens Hospital
Salford Royal Hospital
Royal Oldham hospital

Stay Healthy

Superbetter
How to live to 100
Top 10 Tips 
Diski Dance
Food and Diet
Exercise & Walking
Active Tameside
A picture of health - LGBT
Over Fifty Fitness
My local area
Smoke Free
Quitline
Drink Aware
Alcohol self-assessment
Substance related problems
Weight loss blog
Sky Ride 2012
Olympics 2012
NHS Health check

4 Teenagers

Teenage Health Freak
Cyber (online) Bullying
Embarrassing Problems
Positive Steps
Branching Out
Tameside Sports Trust
Off the Record
Knife Crimes
Sex and Young People
Talk to Frank
Youth Health talk
Teen Boys
Teen Girls
Questionnaire

Carers

Trevor Clower - carer
Carers in Tameside
Young carers in Tameside
Tameside Carer's Centre
Your guide to Care & Support
Carers Trust
Carers Space

Health Record Access

What is Records Access?
Is Record Access for me?
About Records Access
You Tube videos on RA
Benefits & Challenges
Example health record
Keeping your information safe
Top 10 reasons for Records Access
When internet went down in GP practice
Margaret Rickson - Top 50 innovator
Watch a "live" consultation with a patient
ESOL: Online access to health records
Radio Interview: Dr Richard Fitton
Hilda aged 85 and daughter
Local Care Record Development Board
British Medical Journal Blog
BMJ Blog: Please don't forget the patient
Services available

Talks

Are you eMPOWERed yet?
Asthma in Children
Bowel / Lung cancer screening

Breast cancer awareness

Citizens, Genomics and the Future
Dementia services 
Health, Technology and Social Responsibility
Fibromyalgia
Heart disease
HPV vaccinations, cervical smears and cervical cancer
Magical Diabetes Event
Mayor intro to practice
Our Health, Our Lifetime's Work
Prostate Cancer 
Self Care week 2010 
Self Care Week 2011
Self Care Week 2012
Self Care Week 2013

Sun and Skin

Enabling Patient Access
the Haughton Thornley Medical Centres way

7th May 2015 Joanne Bosanquet
#communiGPty
15th April 2015 Part 1
16th Sep 2015 Part 2

Quality Care

Defining Quality
Quality Improvement in Healthcare
Escape Fire
Era 3 for Medicine and Health Care
Derek Wanless - Securing our future health: Taking a long term view 
Shared Responsibility for Health: the culture change we need
The Power of Information
Information: To share or not to share
5 Year forward Review
Realising the Potential of Primary Care
HICAT: Out of adversity comes Strength and Wisdom
Giving people more power over their own health and wellbeing
Patient access to medical records and online services
Case Study: Improving Records Access and Understanding
The things that will make a difference to population outcomes
Review of 2014
Berwick review into patient safety
NHS Productivity
Improving Health Outcomes for All
Trees and change movements
Patient Activation Measures
GP awards 2013
Patient Experience blog
What does the NHS look like in 2013
Our health, our care, our say
Our NHS Our Future - NHS Next Stage Review -Leading local change
High Quality Care for all: NHS Next Stage final report
Person-Centred Care
What patient-centred care really means
Patient view: What I would wish for
What does it mean to be an empowered patient
Our health, Our lifetime's work
An empowered patient
Trevor Clower - carer
Action for Person-Centred Care
Against All Odds
What is self care ?
Case Study: Improving Records Access and Understanding
Asset Based Community Development
Patient Activation Measures
Declaration for patient-centred care

Other information

GP Net Earnings
Surgery CARES - Instant Medical History
Records Access study
NHS NW Press Release on 1000 patients getting access to their records
Review of 2010
Care Act 2014
Why sexed up screening is bad for your health
NHS Evidence

How to get the best out of your NHS surgery

General Practice is a core part of the NHS and it is often the first point of call for medical problems. The practice has evolved over the past 20 years as we have adopted new ways of working, introducing a telephone triage system as well as booking appointments using Engage Consult along with face to face appointments. However demands continue to rise with more people being looked after in the community. COVID19 has added further pressure with many patients having to wait longer to be seen by hospital specialists.

General Practice is a holistic service not just made up of doctors but a diverse team with varying experience and expertise. We know access is important and so is continuity of care so that the person or team that knows you best can continue to follow you up to get the best outcome and help prevent you from needing multiple appointments where 1 or 2 may only be necessary if you have to wait a little longer. We have developed our teams in the last 5 years or so and we continue to work with patients to improve them. We need our patients to engage and utilise other services. This allows the right people to be seen at the right time by a doctor, nurse, pharmacist, physician associate, trainee doctors, medical students or others. Primary Care Networks have also been set up employing other staff who we share with other local practices including musculoskeletal practitioners, mental health workers, paediatric appointments on the day, a home visiting service and others. There are also many voluntary organisations that support the work we do including Diversity Matters North-West and a variety of social prescribing opportunities. Recently a chaplaincy service has also been added for those of faith in any denomination as well as those without too. Our reception team are trained to help you navigate the services available in-house and in the community.

We recommend you get

Think if you can use services online before you phone the surgery.

If you need any help for any of our online services then please ask for Jay from the HTMC Online team or send an email to htmcpatient@nhs.net

To make the most out of your appointments you should

  1. Have access to your GP electronic health record so you can better understand your healthcare needs. This allows you to see the last consultation, who this is with, what was discussed and what was agreed. So for example if you have been asked to get some blood tests done then you can not only read this but check the results when they are back and see what should happen next. Similarly if you have been referred then you can read when referral letter has been done and check the contents of the referral letter match your own understanding too.

  2. There are a number of apps available that allow you to order prescriptions online as well as do other things. The Evergreen Life PHR, Patient Access and NHS app allow you to order repeat prescriptions, view your consultations including what your doctor, nurse, physician associate or others in the practice have written, see what problems you have and when they were diagnosed, see all your blood test results easily, see letters from the hospital. We recommend you download and install all 3 apps as they have different functions that complement one another.

    Currently the Evergreen Life PHR app has the most functionality.

  3. The Evergreen Life PHR is a wellness app too as well as a Personal Health Record and hence you can also record your food habits, exercise and happiness levels to give you a Wellness Score. You can also record your personal measurements eg blood pressure, weight and peak flow rate. You can also set reminders for medications you are taking so it sends you a notification on your mobile when it is time to take them! (This functionality is only on the app, not the website version)

  4. The Patient Access and NHS app also allow you to use proxy access so that if you have the right permissions, you can also view your childrens records or others whom you care for. (The Evergreen Life PHR website also provides proxy access but not via the app currently)

  5. The NHS app provides you with the COVID19 pass as well as showing you your organ donation status. In the future it will also provide information about where you are up to if you are waiting to be seen by secondary care / hospital appointments

  6. To get help from the practice, you can go online via Engage Consult. You can tell us about your problem by going online and asking for help at around 4:30pm the night before. You will need to have registered on Engage Consult to get the best experience. 


    For any medical problems, please choose "medical problem”, say whether it a new problem or an ongoing problem and if so then with which clinician and then describe what the problem is in 1 or 2 words eg "fit note” or "chest infection” or "chest pain” or cough. If you have multiple problems, you can add them as well but remember it may then take longer to complete the questionnaire. Then proceed to answer all the questions it asks about the problem(s) you have stated. This can take 5-10 minutes depending on the answers that you give per problem. Once you have completed all the questions, it will then invite you to say what you think the problem, is due to, what worries you may related to the problem(s) and how you think we may be able to help you. Again please try to answer these questions as best as you can. Your answers help us to ensure the right person can see your answers and who can deal with this best. Please note it may take up to 3 working days for the actual appointment although we do try to do this sooner if possible. 

    Please choose "administrative query or question” if you want to send a message to our receptionists / care navigators. This is preferable to ringing the surgery.


    Learn more about Engage Consult here 

  7. The practice website www.htmc.co.uk has lots of resources in it to help you get even more from the practice and also services locally. If you look at the main website, you can see the "patient control panel” down the left hand side which provides an easy way to find information to help you get more. 

    Learn about your health condition and explore common problems. We provide here trusted websites where the information will help you to understand your record better. NHS ChoicesClinical Knowledge SummariesPatient.co.uk and Jumohealth provide information about certain conditions

  8. Make sure you are fully vaccinated against COVID19 and are staying safe by washing your hands regularly, wearing a facemask if you can, keeping a distance, having the window open, takign regular vitamin D too


  9. During the pandemic, unfortunately hospitals have had to divert resources to wards supporting patients with COVID19 and this has led to significant delays for routine hospital appointments and operations, The consequence of this is long waiting times. See here for information whist you are waiting 

Navigating your local NHS services

Common problems you can solve - top 10 problems and the top 50 that people ring the surgery when they could easily find information yourself if you just knew

The Community Pharmacist - coughs, colds, rashes, hay fever, headache

Minor Eye Conditions - red eye, painful eye, sticky discharge…

Weight loss , smoking cessation support at BeWell Tameside

Contraception and sexual health advice- search for local clinics

with thanks to Danielle Belcher, Final Year Medical Student from Kings College, London who was at the practice between November and December 2021

Haughton Vale
0161 336 3005
Thornley House
0161 367 7910
Other services
Out of Hours

In an emergency always 
dial 999

Still confused about who to contact?
Click here to find out more

NHS Stress Hotline
Open between
8am and 10pm
7 days a week
0300 123 2000

the free 24 hour 
confidential helpline 
for older people
08004708090 
FREE Phone calls from any landline / mobile
Samaritans 116 123
Compliments, Complaints and Comments
Click here if you have any issues you would like to raise. 

Local health resources

Accident & Emergency

GP Out of hours

Hospitals

Pharmacists

Dentists

Opticians

information provided by
nhs choices

What's new ?

Click here for further information

Anaesthesia for Patients

Introduction to Anaesthesia
General Anaesthesia
Regional Anaesthesia

Local Anaesthesia

Pain relief after surgery

Details will appear here of events taking place at Haughton Vale and Thornley House Medical CentresPractice 
events

Forthcoming events

Patient Participation Group

  UK Health News  
Monkeypox: Time to worry or one to ignore?
We are facing an unusual and unprecedented monkeypox outbreak but how worrying is it?

Monkeypox: Doctors concerned over impact on sexual health
Staff at sexual health clinics warn the virus is already stretching the workforce in many places.

Monkeypox: 80 cases confirmed in 12 countries
Another 50 suspected cases of the rare disease are being investigated, the WHO says.

BBC Health

Free NHS Smoking Helpline: 0800 022 4 332 - SMOKEFREE 
QUIT is the independent charity whose aim is to save lives by helping smokers to stop.
www.drinkaware.co.uk

Register for Organ Donation with the the NHS Blood and Transplant service

Register with Medic Alert if you suffer with a life threatening condition

RU Clear? - Chlamydia and Gonorrhoeacreening
Watch a video of Ben and Rosie - going for tests for STIs including chlamydia (dramatisation)
STI screening service - provided by Greater Manchester PCTs

 Plan your journey to Hospitals and other health appointments to save time and money Greater Manchester Public Transport Executive
Public transport Journey Planner

Find out more about online services available at your Practice

Adobe Reader is required to 
view documents available 
on this website (click below)

Download Adobe Acroat to view documents available on thos website

 

© 2022 Haughton Thornley Medical Centres