The doctors do clinics in the morning and in the afternoon. The clinics
are generally divided into routine clinics with one doctor doing an “urgent
clinic” for things that need to be seen the same day. The routine doctors will
also see some urgent patients too. Presently you can only book ROUTINE
appointments with a doctor of your choice on line. For all other appointment
you will need to contact the receptionist.
The URGENT appointments are for patients who cannot wait because there
condition is likely to worsen if they have to wait more than a week. We
encourage patients as much as possible to save urgent appointments for those
that really need them and for patients to schedule appointments in advance at a
time of their convenience rather than waiting until the last minute and then
putting unnecessary pressure on the system.
If you are not sure if something is urgent or not then you may wish to
see Practice Services for advice or www.nhsdirect.nhs.uk.
Our nurses are trained to deal with all common long term conditions such
as asthma, chronic obstructive pulmonary disease, hypertension, ischaemic heart
disease and diabetes. In addition they can also do some medication reviews as
well as immunisation clinics. If you are not sure who you need to see then ask
the receptionists who can point you in the right direction. In addition we now
have a triage nurse who works sometimes and can also help to point you in the
Healthcare Assistant Clinic
Jean and Sue are our healthcare assistants. They are trained to do blood
tests on adults as well as check blood pressures, height and weight.
Some patients may be started on “warfarin” which needs regular blood
test monitoring. We now have a clinic in the surgery for patients to get their
blood tests checked instead of having to go to the hospital. Patients must come
to the surgery for the blood tests. Patients must initially book in with Dr
Ahmed before they can be seen in the warfarin clinic.
We have a midwife clinic for patients that have
agreed to have shared care between the hospital and the practice. To access
this service once you have found out you are pregnant, you simply need to speak
to the receptionist. You do not have to book in with the doctor / nurse first.
We have counsellors in the practice who can give advice on issues such
as stress, personal relationship problems, bereavement etc. To access these
services you need to book in with the doctor.
Our Gateway workers are trained in mental health problems but are based
in the surgery and can help with “talking therapies” as well as pointing you to
other services that may also be in the community. The doctor will need to see
you in order to refer you to them. It helps the doctor greatly if you can fill
out a PHQ-9 questionnaire prior to your appointment with the doctor. This is
available via the Depression Care page under Patient Services.
Alcohol misuse service
We have an alcohol misuse service based in
Haughton Vale surgery which has alcohol counsellors as well as GPs attached.
You will need to see the doctor to be referred to the service
Drug Misuse service
We have a drug misuse service based in Thornley House which is run by
the drug misuse workers as well as the GPs. You can self-register for the
service by contacting the Community Drugs and Treatment service on . They will
need to first assess your needs and then direct you to the right service either
at Lee st in Ashton or perhaps to our clinic if deemed appropriate.