On Monday 30th January 2017 at 8pm, (repeated again on 1st February 11am), BBC Radio 4 ran a half hour programme entitled "Aftermath Shipman".
As part of the programme, the ex Chairs of Haughton Thornley Patient Participation Group, Donald Hunter, Bill Burgoine and the current Chair Ingrid Brindle as well as Dr Hannan were on air. A very heinous crime was committed over an extended period of time which many, many families were affected by and continue to do so. The local practices including ours have helped patients and their loved ones come to terms with what happened. As a practice, we have learned how to support you and work with you as best as we can. We have also had a role in helping others to understand too and ensure we rebuild the trust of our patients and staff. We felt the time was right to share what we have done. We continue to inform the wider world what has happened and how the practice has regained the trust of those it serves.
Across the country currently only 0.5% of the population can actually view their full GP electronic health records. Takeup remains very very low nationally and this contrasts vastly with our own practice. Currently the proportion of patients in the practice with full access to their GP electronic health records are
- over 6600 patients (55% of our total patient population)
- 94% of our patiets who are pregnant
- 94% of our patients with anxiety and depression
- 64% with low back pain
- 55% of our patients who are of Bengali origin
- 34% of our patients with learning difficulties
We know what needs to happen. We know how to do this. We know what works and what does not. Almost everybody who has signed up has been asked to do so following a brief conversation with a member of staff or in the consulting room with the doctor or nurse. When patients are asked to do the online questionnaire, the process begins. It then continues with these emails that inform you about what is happening, how you can get involved, learn and share more. We hope to expand our online services further this year as we reach out to more and more people. A small group of patients have chosen to unsubscribe from the emails so that you retain control of what you receive. The consequence is that you are then relying on others to keep you informed. The pace of change is so fast now that things are changing rapidly and we are using email to keep you informed without sending messages every day alongside other modes of communication.
If anybody has any concerns then please do contact the practice, Victim Support, the Mental Health services or see Depression Care where there are a variety of resources to help. Victim Support have been very helpful to individuals and families and continue to do so. Click here if you are seeing this Out of Hours and not sure what to do.
We would like to thank all our patients and staff and in particular the Patient Participation Group for helping us to work together. Our thoughts are for those families who were deeply affected and whose voices still need to be heard so that nobody else has to ever go through what they had to. We are here to serve you.