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Haughton Thornley Medical Centres - GP services for Hyde and Denton

Haughton Thornley Patient Participation Group | Search | Staff 

We are welcoming new patients. Please click here to join us now!

    
0161-336-3005
0161-367-7910
0161-336-5958

Guardian Article - Patients need access and understanding of their electronic health records Royal College of General Practitioners
 

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the Haughton Thornley Medical Centres way

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Learn about Online Services
We at Haughton Thornley Medical Centres have been encouraging patients to register for online services for over 14 years now. Patients can
  • Book appointments online for health care assistants, phlebotommists, nurses and now some GP appointments too
  • Order repeat prescriptions
  • Send secure messages
  • View electronic health records
  • Share their record with others too
  • Provide proxy access for family members or carers with separate access logins
Tradiitonally patients could do this by going online via a computer or laptop. However in recent years apps have now been developed for Apple iOS and Google Android devices which means you can literally access your records from anywhere if you like where you can access the internet from using a device that literally fits in your pocket!

2 main service suppliers - Evergreen Life and Patient Access


Both suppliers offer similar services allowing you to log in to your electronic health record to access the online services using any computer or laptop as well as offering apps for your smartphone or tablet too. The functionality is the same although it can be easier to do somethings on a computer (eg reading letters) whilst the ease of access to view your records when you are out and about means a smartphone is more usefui in everyday use. 
  • Imagine being able to see what your doctor or nurse has done for you so that you no longer need to try to remember everything but can read the information about you.
  • Imagine being able to just go online right now, whereever you are and order your repeat prescriptions or send a secure message to the surgery knowing staff will be able to pick it up and act on it when the surgery opens!
  • Imagine not havign to worry about when the results will be back after you have had a blood test or an Xray because you can now go online and check for yourself
  • Or imagine going on holiday and if you fall ill, being able to log into your records and show what your GP can see even though you may be on the opposite side of the planet.
There are some unique differences between the 2 systems suppliers- the table below highlights this for ease

 
Evergreen Life




Customer Service available via System supplier
Yes - link here
Yes - link here
Book an appointment
Yes
Yes
Order Repeat Prescriptions
Yes
Yes
Receive notifications reminder for medications on smartphone
Yes
No
Learn more about medications 
Yes - via Lab Tests Online links
Yes - via Patient.co.uk
View full Electronic Health Records
Yes
Yes
View Summary Medical Records
Yes
Yes
See linked information to help understand the problem
Yes
Yes
View Consultations including free text
Yes
Yes
View Blood test results
Yes
Yes
View graph of Blood Test results to see trends
No 
Yes
View letters and other documents
Yes
Yes
View photos of rashes etc
Yes
Yes
Update your email address and mobile number
Yes
Yes
Send and Receive Secure Messages
Yes
Yes
View height via Personal Health Record
Yes
Yes
View Pulse Rate via Personal Health Record
No
Yes
View distance walked via Personal Health Record
No
Yes
View Steps Taken Per Day
No
Yes
Copy of Record Taken by Service Provider
Yes
No
iPhone /iOS app
Google Android app
Can share personal measurements with surgery including blood glucose, blood pressure, peak flow rate and weight and others
Yes
No
Can link to own Genetic Data (private service independent of the NHS)
Yes
No
Can upload own letters & documents
Yes
No
Receive newsfeed messages
Yes
No
Enabling sharing record with somebody you know
Yes
No
Easily switch profile via the app
Yes
No
Easily see the Audit Log for when your record has been accessed
Yes
No

Our staff have been trained to provide support including helping you to register online for the services. If you still have any problems then please send an email to htmcpatient@nhs.net and we will get back in touch with you.

Age is no barrier with patients from newly born through to our oldest patient aged over 101 years old who have access to their electronic health records. Similarly intellectual ability is not a barrier either - currently 45% of all our patients with Learning disability have access. Also ethnicity is not a barrier either with 69% of all our Bangladeshi patients having signed up. So is true for people with mental health problems and a whole host of other problems too. The only barrier seems to be being offered the service and also people's own willingness to learn and give it a go.

You can get further help by asking your family, friends, going to the library or other self-help organisation. The Haughton Green Centre and Hyde Community Action both have computers and can help you to get online and register too. We also have a very active Patient Participation Group and member would be only too happy to help too. 

We have now install free wifi for all our patients. You can access the internet for free whilst in the waiting room. Simply search for NHSwifi, register for a free account and then you can go online. 
Here are some of the benefits for you as a patient to using online services
  • Build a Partnership of Trust between you and your clinician knowing you can see everythign that can be shared with you
  • Watch Our health, Our Lifetime's Work by Ingrid Brindle and Yvonne Bennett showing you what they can do too
  • Helps you to know what is going on about your healthcare needs
  • You no longer have to try to remember everything about your care needs
  • As a carer, you can look after your loved one more easily if they grant you access to their records
  • You can easily cancel an appointment you have if you can no longer use it so that somebody else can take it instead
  • You can check if results are back for yout tests or perhaps a letter from the hospital if you have been there recently instead of having to ring the surgery
  • You can identify any errors or information that is missing so that we can try to correct this 
  • You can use the other resources on this website to help gain a better understanding of your healthcare needs by getting a better health literacy.
  • You can help others by informing others using social media - follow us on twitter and facebook!
  • You can save time and money by doing more for yourself supported by the practice - see the video below

In the future we hope to bring a variety of other online services to complement what we are already offering. This is a very exciting time to use online services at a time when the NHS is under unprecedented pressure. Your help will also greatly help us amd the NHS to continue to deliver high quality, safe services for all. 

So go ahead and sign up for online services today and join the 1000s of patients in the practice who are enjoying using online services too

Haughton Vale
0161 336 3005
Thornley House
0161 367 7910
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Details will appear here of events taking place at Haughton Vale and Thornley House Medical CentresPractice 
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Patient Participation Group

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BBC Health

Free NHS Smoking Helpline: 0800 022 4 332 - SMOKEFREE 
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RU Clear? - Chlamydia and Gonorrhoeacreening
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