Haughton Thornley Medical Centres Mission Statement:
There for you all your life,
your good health with our support,
empowering you to live well
Most care is delivered by you looking after yourself in your own home with your family to help you. Most families usually have one person who tends to look after everybody else in the family and make sure your health needs are in order too. So it makes a lot more sense for you to be able to see what is in your electronic health record so that you can look after yourself better with your carers and ourselves to support you.
Why wait until there is a problem when you can do this now and also encourage your loved ones too and family and friends who are patients of ours! It's free, takes 2 minutes to complete the Records Access and Understanding Checklist Questionnaire and gives you a feeling of control over our healthcare needs and a lot of fun too! Our aim is for all patients to be able to do this.
If you are a parent of a child or a carer for somebody else or have been granted permission to do this on behalf of somebody else eg grandparents or even a friend who wants you to do it for them them then you will need "proxy access". Click here to learn how to do this. https://tinyurl.com/HTMCProxyAccess
View your GP electronic health records and order repeat prescriptions via a smartphone or go online via a web browser
Register your PIN NUMBERS if you have not yet done so
See below for videos which explain how to download and register your pin numbers using Evergreen Life PHR and Patient Access apps on your iOS device (iPhone / iPad) or Android device (tablet or smartphone). We recommend you use your smartphone as you carry this with you everywhere you go usually.
Read about how we as a practice are enabling patients to have full access to their electronic health records so that you can
See what the doctor or nurse has written about you os you can understand what we are doing together
Easily view blood test results, scans that the practice has arranged or letters that come back from elsewhere as soon as they arrive in the practice
How to send a message to get an appointment online at any time day or night
Please "create your Engage Consult account" and then "Request Help From the Surgery" so that you can tell us about your problem via a series of questions which will then be read by a clinician or member of the practice who will then respond to your request online. https://tinyurl.com/HTMCEngageConsultAtHTMC.
Next time, please use Engage Consult (ideally night before after 6:30pm ready for us in the morning).
The practice website www.htmc.co.uk is an ideal place to visit to help you get the best from your GP practice and also to help you to understand your healthcare needs better and what is available locally to help you alongside viewing your electronic health record and seeing what your doctor and nurse have written for you. There are more links here too https://tinyurl.com/HTMCMainWebsite
Please send an email to firstname.lastname@example.org if you are experiencing any problems or want help with getting online and need your pin numbers to register online or ask to speak to one of our receptionists who can try to help.