ESOL: Online access to health records

Haughton Thornley Patient Participation Group in partnership with Diversity Matters NW (formerly known as Hyde Community Action) put on a 6 week course for the local Bengali speaking population on English for Speakers of Other Languages (ESOL) including Online Access to Health Records. The course was very successful and award winning for its innovative approach of partnership working between a GP practice and the local community. See pictures below, a brief description of what it was as well as pictures of the people involved and the actual report itself.

Since the course was completed, there is now a waiting list of over 70 people wanting to go on the course. Currently we are looking for funding to continue the service and better meet the needs of the local population. For further information please contact Rehana (from “Diversity Matters NW) or Ingrid Brindle (Chair of Haughton Thornley Patient Participation Group). 

We would like to thank Jo WardShafia Begum and the patients and staff at Haughton Thornley Medical Centres for helping us to gain wider recognition of a local project which could have a big impact further afield and show how partnership working with the community can reap big rewards for all. 

You can follow Haughton Thornley Patient Participation GroupDiversity Matters NWIngrid Brindle and Jo Ward on twitter

(Photo by Jacqueline Mellor – Just Jaq Photography)