Having Trouble Accessing My GM Care?

If you’re experiencing issues logging into My GM Care, follow these steps to troubleshoot:

  1. Create an NHS Login: If you don’t have an NHS Login, you’ll need one to access My GM Care. You can create an NHS Login here.
  2. Forgot Your NHS Login Details?: If you already have an NHS Login but can’t remember your details, you can reset them here.
  3. Need Further Assistance with NHS Login?: For additional help with NHS Login, visit their support page here.
  4. Contact NHS Support: If you’re still encountering issues, you can reach out to NHS Support here.
  5. Ensure Your Device Software is Up-to-Date:
  1. iOS: Check for updates on your iPhone by following the steps outlined here.
  2. Android: Ensure your Android device is running the latest software version by following the instructions here.
  3. Update My GM Care App:
  1. Delete any previous versions of My GM Care from your device.
  2. Download and install the latest version from the App Store (for iOS users) or Google Play Store (for Android users).

By following these steps, you should be able to resolve most login issues and access My GM Care seamlessly. If you continue to experience difficulties, please don’t hesitate to contact the practice for further assistance.

Problems with getting online or using my GM care

Please use this form if you are having problems setting up the “NHS app”, “Evergreen Life PHR”, “Patient Access” or “My GM Care app”

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