You now have a choice of at least 3 different providers for accessing your electronic health records. Please click on whichever system you would like Evergreen Life, Patient Access or the NHS App. We recommend Evergreen Life for your personal use. Please use Patient Access or the NHS app if you use proxy access to access your children’s records or those you care for and have been granted access to their records as well.
Learn about Online Services
We at Haughton Thornley Medical Centres have been encouraging patients to register for online services since 2004. Patients can
Book appointments online for health care assistants, phlebotomists, nurses and now some GP appointments too
Order repeat prescriptions
Send secure messages
View electronic health records
Share their record with others too
Provide proxy access for family members or carers with separate access logins
Traditionally patients could do this by going online via a computer or laptop. However in recent years apps have now been developed for Apple iOS and Google Android devices which means you can literally access your records from anywhere you like where you can access the internet from using a device that literally fits in your pocket!
All the suppliers offer similar services allowing you to log in to your electronic health record to access the online services using any computer or laptop as well as offering apps for your smartphone or tablet too. The functionality is similar although it can be easier to do some things on a computer (eg reading letters) whilst the ease of access to view your records when you are out and about means a smartphone is more useful in everyday use.
Imagine being able to see what your doctor or nurse has done for you so that you no longer need to try to remember everything but can read the information about you.
Imagine being able to just go online right now, wherever you are and order your repeat prescriptions or send a secure message to the surgery knowing staff will be able to pick it up and act on it when the surgery opens!
Imagine not having to worry about when the results will be back after you have had a blood test or an X-ray because you can now go online and check for yourself.
Or imagine going on holiday and if you fall ill, being able to log into your records and show what your GP can see even though you may be on the opposite side of the planet.
There are some unique differences between the 2 systems suppliers – Find out more.
Can share personal measurements with surgery including blood glucose, blood pressure, peak flow rate and weight and others
Can link to own Genetic Data (private service independent of the NHS)
Can upload own letters & documents
Receive newsfeed messages
Enabling sharing record with somebody you know
Easily switch records via the app
Easily see the Audit Log for when your record has been accessed
Our staff have been trained to provide support including helping you to register online for the services. If you still have any problems then please send an email to [email protected] and we will get back in touch with you.
Age is no barrier with patients from newly born through to our oldest patient aged over 101 years old who have access to their electronic health records. Similarly intellectual ability is not a barrier either – currently 73% of all our patients with Learning disability have access. Also ethnicity is not a barrier either with 87% of all our Bangladeshi patients having signed up (1st January 2023). This is true for people with mental health problems and a whole host of other problems too. The only barrier seems to be being offered the service and also people’s own willingness to learn and give it a go.
We have now installed free wifi for all our patients in the surgery. You can access the internet for free whilst in the waiting room. Simply search for NHSwifi, register for a free account and then you can go online.
Here are some of the benefits for you as a patient to using online services
Build a Partnership of Trust between you and your clinician knowing you can see everything that can be shared with you
You can use the other resources on this website to help gain a better understanding of your healthcare needs by getting a better health literacy.
You can help others by informing others using social media – follow us on twitter and facebook!
You can save time and money by doing more for yourself supported by the practice – see the video below
In the future we hope to bring a variety of other online services to complement what we are already offering. This is a very exciting time to use online services at a time when the NHS is under unprecedented pressure. Your help will also greatly help us and the NHS to continue to deliver high quality, safe services for all.
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices